OUR SOLUTIONS – CVMBoost

We use AI to put the customer first. We will boost your Customer Value Management Strategy

AI is expected to contribute $15.7 trillion to the global economy by 2030.

Isn’t it time your business started leveraging the power of AI?

Data WC Global Artificial Intelligence Study (2023)

OUR APPROACH

We partner with clients from strategy to execution to deliver value and impact faster.

Opportunity Identification and Strategic Prioritization

We pinpoint and rank the most promising growth opportunities, devising strategies to seize them effectively.

Data Analytics Powerhouse

Leveraging AI and machine learning, we accelerate decision-making processes, ensuring swift activation and deployment for impactful results at scale.

Technology Integration

Tailoring to our client’s requirements, we deliver, incorporate, and establish technology across major platforms. Our flexible deployment models range from Build-Operate-Transfer to a comprehensive SaaS.

Agile Operational Framework

We foster impact across processes, governance, and performance management by encouraging cross-functional teams and promoting agile methodologies.

Capability Enhancement

From nurturing talent to fostering advanced skill development at scale, we assist in building capabilities that enable our clients to capture and sustain value well into the future.

WHY IS IT WORTH YOUR TIME?

Customer Value Management Dimensions	Key Performance Indicators (KPIs)	Objective	Influence on 3 Key Metrics
Acquisition	Increase Conversion Rate	Improve the effectiveness of turning leads into customers to expand customer base.	1. Leads Converted 2. Customer Base Size 3. Acquisition Cost
Acquisition	Improve Return on Marketing Investment	Optimize customer acquisition costs to maximize return on marketing spend.	1. Acquisition Cost 2. Marketing ROI 3. Cost per Acquisition

Customer Value Management Dimensions
Acquisition
Key Performance Indicators (KPIs)
Increase Conversion Rate	Improve Return on Marketing Investment
Objective
Improve the effectiveness of turning leads into customers to expand customer base.	Optimize customer acquisition costs to maximize return on marketing spend.
Influence on 3 Key Metrics
Leads Converted Customer Base Size Acquisition Cost	Acquisition Cost Marketing ROI Cost per Acquisition

Customer Value Management Dimensions	Key Performance Indicators (KPIs)	Objective	Influence on 3 Key Metrics
Engagement	Increase Customer Engagement	Foster customer interaction with the brand and products to strengthen customer relationships.	1. Customer Engagement Score 2. Campaign Interaction Rate 3. Brand Affinity
Engagement	Improve Campaign Success Rate	Increase effectiveness of marketing campaigns to ensure deeper customer engagement.	1. Campaign ROI 2. Engagement Rate per Campaign 3. Customer Retention Rate

Customer Value Management Dimensions
Engagement
Key Performance Indicators (KPIs)
Increase Customer Engagement	Improve Campaign Success Rate
Objective
Foster customer interaction with the brand and products to strengthen customer relationships.	Increase effectiveness of marketing campaigns to ensure deeper customer engagement.
Influence on 3 Key Metrics
Customer Engagement Score Campaign Interaction Rate Brand Affinity	Campaign ROI Engagement Rate per Campaign Customer Retention Rate

Customer Value Management Dimensions	Key Performance Indicators (KPIs)	Objective	Influence on 3 Key Metrics
Retention	Boost Customer Retention Rate	Enhance customer loyalty to maintain a stable and growing customer base.	1. Customer Retention Rate 2. Customer Loyalty Index 3. Churn Rate
	Reduce Customer Churn Rate	Minimize the rate at which customers leave to preserve revenue stream.	1. Churn Rate 2. Customer Retention Rate 3. Customer Lifetime Value
	Increase Customer Satisfaction Score	Achieve higher customer satisfaction, a key factor driving customer loyalty and retention.	1. Customer Satisfaction Score 2. Net Promoter Score 3. Customer Retention Rate

Customer Value Management Dimensions
Retention
Key Performance Indicators (KPIs)
Boost Customer Retention Rate	Reduce Customer Churn Rate	Increase Customer Satisfaction Score
Objective
Enhance customer loyalty to maintain a stable and growing customer base	Minimize the rate at which customers leave to preserve revenue stream.	Achieve higher customer satisfaction, a key factor driving customer loyalty and retention.
Influence on 3 Key Metrics
Customer Retention Rate Customer Loyalty Index Churn Rate	Churn Rate Customer Retention Rate Customer Lifetime Value	Customer Satisfaction Score Net Promoter Score Customer Retention Rate

Customer Value Management Dimensions	Key Performance Indicators (KPIs)	Objective	Influence on 3 Key Metrics
Revenue Maximization (Upsell/Cross-sell)	Boost Average Deal Size	Increase average revenue per transaction through effective upselling and cross-selling.	1. Average Deal Size 2. Upsell/Cross-sell Rate 3. Revenue Per User
Revenue Maximization (Upsell/Cross-sell)	Increase Customer Lifetime Value	Maximize total revenue gained from each customer over their lifetime through effective upselling and longer customer retention.	1. Customer Lifetime Value 2. Revenue Per User 3. Churn Rate

Customer Value Management Dimensions
Revenue Maximization (Upsell/Cross-sell)
Key Performance Indicators (KPIs)
Boost Average Deal Size	Increase Customer Lifetime Value
Objective
Increase average revenue per transaction through effective upselling and cross-selling.	Maximize total revenue gained from each customer over their lifetime through effective upselling and longer customer retention.
Influence on 3 Key Metrics
Average Deal Size Upsell/Cross-sell Rate Revenue Per User	Customer Lifetime Value Revenue Per User Churn Rate

Customer Value Management Dimensions	Key Performance Indicators (KPIs)	Objective	Influence on 3 Key Metrics
Service & Support	Improve First Contact Resolution Rate	Increase the rate at which customer issues are resolved upon the first contact, a key contributor to customer satisfaction and loyalty.	1. First Contact Resolution Rate 2. Customer Satisfaction Score 3. Ticket Resolution Time
Service & Support	Decrease Cost Per Ticket	Improve efficiency of customer service operations to reduce costs.	1. Cost Per Ticket 2. Ticket Volume 3. Operational Efficiency

Customer Value Management Dimensions
Service & Support
Key Performance Indicators (KPIs)
Improve First Contact Resolution Rate	Decrease Cost Per Ticket
Objective
Increase the rate at which customer issues are resolved upon the first contact, a key contributor to customer satisfaction and loyalty.	Improve efficiency of customer service operations to reduce costs.
Influence on 3 Key Metrics
First Contact Resolution Rate Customer Satisfaction Score Ticket Resolution Time	Cost Per Ticket Ticket Volume Operational Efficiency

OUR TECH STACK

We collaborate with tech companies to operationalize and execute Foundation Models, Computing, Integration, and App layers for business purposes.

CASE STUDIES AND BUSINESS USE CASE

https://movertica.com/wp-content/uploads/2023/08/unsplash_zbLW0FG8XU8.png

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Why	to harness the transformative power of AI and align it with your business strategy.
What	personalized AI strategies and roadmaps.
How	we analyze your business requirements and craft a unique AI roadmap, priming you for a potential 35% revenue surge.
Benefit	a tailored AI strategy will streamline operations, enhance decision-making, and drive growth.
Example	companies like Amazon have successfully harnessed AI, improving customer recommendations and increasing sales.

https://movertica.com/wp-content/uploads/2023/08/unsplash_zbLW0FG8XU8.png

Lorem ipsum dolor sit amet, consectetur adipiscing elit

Nunc nulla urna Nunc nulla urna volutpat ac malesuada a, scelerisque Nunc nulla

Why	to harness the transformative power of AI and align it with your business strategy.
What	personalized AI strategies and roadmaps.
How	we analyze your business requirements and craft a unique AI roadmap, priming you for a potential 35% revenue surge.
Benefit	a tailored AI strategy will streamline operations, enhance decision-making, and drive growth.
Example	companies like Amazon have successfully harnessed AI, improving customer recommendations and increasing sales.

https://movertica.com/wp-content/uploads/2023/08/unsplash_zbLW0FG8XU8.png

Lorem ipsum dolor sit amet, consectetur adipiscing elit

Nunc nulla urna Nunc nulla urna volutpat ac malesuada a, scelerisque Nunc nulla

Why	to harness the transformative power of AI and align it with your business strategy.
What	personalized AI strategies and roadmaps.
How	we analyze your business requirements and craft a unique AI roadmap, priming you for a potential 35% revenue surge.
Benefit	a tailored AI strategy will streamline operations, enhance decision-making, and drive growth.
Example	companies like Amazon have successfully harnessed AI, improving customer recommendations and increasing sales.

https://movertica.com/wp-content/uploads/2023/08/unsplash_zbLW0FG8XU8.png

Lorem ipsum dolor sit amet, consectetur adipiscing elit

Nunc nulla urna Nunc nulla urna volutpat ac malesuada a, scelerisque Nunc nulla

Why	to harness the transformative power of AI and align it with your business strategy.
What	personalized AI strategies and roadmaps.
How	we analyze your business requirements and craft a unique AI roadmap, priming you for a potential 35% revenue surge.
Benefit	a tailored AI strategy will streamline operations, enhance decision-making, and drive growth.
Example	companies like Amazon have successfully harnessed AI, improving customer recommendations and increasing sales.

OUR SOLUTIONS – CVMBoost

OUR APPROACH

Opportunity Identification and Strategic Prioritization

Data Analytics Powerhouse

Technology Integration

Agile Operational Framework

Capability Enhancement

WHY IS IT WORTH YOUR TIME?

OUR TECH STACK

CASE STUDIES AND BUSINESS USE CASE

CONTACT